Senior Product Designer

  • Location: Remote
  • Department: Product
  • Employment Type: Full-time

What’s in it for you?

Paciva needs a design that makes AI and automation feel clear, calm, and trustworthy. That is harder than making screens look nice. Our product has to show users what happened, why it happened, what they can change, and how much time they got back. As Senior Product Designer, you will lead the design of major Paciva surfaces and help shape our product design system. You will partner closely with product, engineering, and AI training. This is a craft role with real ownership, not a pixel role with a long approval queue.

About the team and the opportunity

Paciva works behind the scenes across email and LinkedIn. Users connect a channel, see what we classified as signal or noise, and apply rules that determine how messages should be handled. Some messages are surfaced. Others are muted, archived, routed, deferred, bundled, or escalated. Design is central to whether users trust that system. If the product feels like a black box, we lose. If it feels clear and reversible, we win.

A day in the life

You may start by reviewing the onboarding flow to find where users hesitate before connecting an account. Later you may design a message detail view that explains why Paciva marked something as automated outreach. In the afternoon you may work with product and engineering on a cleaner rule builder, or a reporting view that shows messages handled, corrections made, and time saved. Some days will be about interaction design. Some will be about visual polish. Some will be about reducing complexity until the product finally breathes.

What you will work on

  • Lead design across onboarding, channel connection, message review, filtering, rule creation, routing, digesting, whitelisting, audit logs, reporting, and feedback
  • Create wireframes, prototypes, product specs, UI components, and polished screens
  • Develop and maintain Paciva’s product design system, including interaction patterns, states, hierarchy, components, and usage guidelines
  • Design for trust, including explanations, confidence cues, undo options, decision history, correction flows, and user controls
  • Partner with the product to define what users need to understand at each step
  • Partner with engineering to make sure the final experience ships well
  • Mentor other designers as the team grows

What we need from you

  • 6+ years of product design experience, preferably in SaaS, productivity, workflow tools, AI products, admin tools, or communication software
  • Portfolio that shows clear product reasoning, not just polished screens
  • Strong skills in UX, interaction design, visual design, prototyping, and product systems
  • Experience designing for AI-assisted workflows, automation, complex states, user review, and trust-sensitive decisions
  • Ability to communicate design decisions clearly and collaborate closely with product and engineering

Remote work, compensation, and benefits

This is a remote role. Paciva is based in Miami, Florida, and the team works across time zones. We value clear written communication, ownership, practical collaboration, and dependable follow-through. Compensation is based on experience, skills, location, market data, role scope, and internal equity. For sales roles, compensation may include base salary and variable incentive compensation. Final details will be shared during the hiring process. Most roles include occasional travel for team meetings, customer sessions, company events, or off-sites.

Equal opportunity statement

Paciva is an equal opportunity employer. We make employment decisions based on qualifications, merit, business needs, and role fit. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, genetic information, marital status, pregnancy, caregiver status, or any other status protected by applicable law. If you need a reasonable accommodation during the application or interview process, please let us know. We will work with you to support your participation.