Careers2026-08-31T15:03:03-05:00

WE’RE HIRING

Let’s Build The Future of  Work Together

We are an early-stage company based in Miami, Florida and Austin Texas building a fully remote team. The pace is fast. The problem is real. The opportunity is large. If you want to help build software that gives people back their time, focus, and trust of AI, to help scale how organizations work, we want to hear from you.

Head of MarketingMarketing · Miami or remote4 days ago
Head of GrowthGrowth · Austin or remote1 week ago
Growth Marketing ManagerMarketing · Remote2 days ago
Head of Customer ExperienceMarketing · Miami or remote6 days ago
Head of Customer SuccessSuccess · Remote3 days ago
UX ResearcherProduct · Remote5 days ago
Sales Development RepresentativeSales · Austin or remoteToday
Applied Research EngineerEngineering · Remote2 days ago
Flow Systems EngineerEngineering · Remote1 week ago
Connector Platform EngineerEngineering · Remote4 days ago
Model Systems EngineerEngineering · RemoteToday
Infrastructure EngineerEngineering · Austin or remote3 days ago
Growth EngineerGrowth · Remote5 days ago
Product Manager, Professional PaxProduct · Remote3 days ago
Product Manager, Personal PaxProduct · Remote1 week ago
Product Manager, Defense CenterProduct · Miami or remoteToday
Account Executive, EnterpriseSales · Remote6 days ago
Account Executive, SMBSales · Austin or remote2 days ago
Account ExecutiveSales · Remote4 days ago
Customer Support SpecialistSupport · Remote5 days ago

Browse Open Positions

Head of Marketing2026-08-29T10:39:36-05:00

Head of Marketing

  • Location: Remote
  • Department: Marketing
  • Employment Type: Full-time

What’s in it for you?

Paciva is building a category-defining product in a market that is still finding its language. Professionals are buried in graymail and AI-written outreach. The pain is real. The vocabulary is not yet shared. As Head of Marketing, you will help build the brand, the story, the funnel, and the team that turn that pain into a movement. You will work directly with the founders. You will build, hire, and lead.

About the team and the opportunity

You will own positioning, demand, content, brand, and product marketing. You will help us recruit design partners, convert the founding cohort, build awareness in our wedge segments, and prepare the company for broader launch. You will hire your team and shape the marketing function from scratch.

A day in the life

You may start the day reviewing pipeline data with sales and growth. By lunch, you may edit a launch announcement or coach a marketer through a campaign brief. In the afternoon, you may interview a content strategist candidate, then sit with the product team on positioning for the next release.

What you will work on

  • Own marketing strategy, planning, and execution across brand, product marketing, content, growth, and lifecycle
  • Hire and develop a high-leverage marketing team
  • Partner with the founders, sales, and product on positioning and category development
  • Build the systems and rhythms that connect marketing activity to business outcomes
  • Set the brand voice and the standards that protect it
  • Support fundraising, recruiting, and customer evidence development

What we need from you

  • 10+ years of marketing experience with at least 3 years leading marketing in B2B SaaS
  • Track record of building and scaling marketing teams in early-stage or hypergrowth environments
  • Strong product marketing instincts and excellent writing
  • Experience launching new products or categories
  • Comfort owning the full funnel from brand to revenue
  • Background in productivity, AI, communication platforms, or workflow software is a plus

Working at Paciva

About Paciva

Paciva is an early stage company with people in Miami, Florida and Austin, Texas. The team works fully remote. Pax is an executive assistant for individuals and a chief of staff to organizations. It connects to the services you already use and does real work end to end, rather than reporting back on what needs doing.

The company is founder led and privately held. Every role we post is a first hire for its domain, which means you set the standard rather than inherit one, and you work with the founders directly rather than through layers.

Compensation and benefits

Compensation is set by role scope, experience, skills, location, market data, and internal equity. Every role carries meaningful equity, because the person who builds a domain from nothing should own part of what they build. For sales roles, compensation combines base salary with variable incentive pay, and the target is stated as on target earnings.

We cover pay and benefits in full in the first conversation, before you spend time on a process. Ask early and we will answer.

Remote work and travel

Every role here is remote. Paciva has people in Miami and Austin, and the team works across time zones. That puts weight on clear written communication, ownership, practical collaboration, and dependable follow through. Most roles include occasional travel for team meetings, customer sessions, company events, or off sites.

How we hire

We read every application. If your experience does not match the list above but you have done work that shows you can do this job, put that at the top.

The process is short and the founders run it. You will spend time on a real problem from the role rather than a hypothetical, and you will meet the people you would work with every day, because there are not many of us. We tell you where you stand at each step and we do not leave anyone waiting.

You are welcome to use AI tools when you apply. We build them. What we want to see is your judgment, so tell us where you used a tool and what you changed about its output.

Accommodations and applicant privacy

If you need a reasonable accommodation to take part in any stage of this process, tell us. You do not need to share medical detail. We will work out what lets you participate fully.

For how we handle the information you send us when you apply, see our applicant privacy notice at https://trust.paciva.ai/ 

Recruiting scam notice

Paciva recruiters only contact candidates from paciva.ai email addresses. We will never ask for money, fees, or banking information at any point before your first day. If a message looks off, do not click anything in it. Come back to paciva.ai and check the open roles here.

Equal opportunity

Paciva is an equal opportunity employer. We make employment decisions based on qualifications, merit, business needs, and role fit. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, genetic information, marital status, pregnancy, caregiver status, or any other status protected by applicable law.

UX Researcher2026-08-29T10:42:33-05:00

UX Researcher

  • Location: Remote
  • Department: Product
  • Employment Type: Full-time

What’s in it for you?

Paciva is building a product that asks people to trust automation with one of their most personal workspaces, their inbox. We cannot guess our way there. We need disciplined research that helps the team understand how users describe noise, where they hesitate, what they reverse, what they wish the product did automatically, and what they would never trust to AI. As a UX Researcher, you will help us build that understanding into the product.

About the team and the opportunity

You will work closely with product, design, AI training, and customer-facing teams. You will conduct interviews with design partners, observe onboarding sessions, analyze correction patterns, and distill raw input into clear themes. Your work will inform roadmap calls, taxonomy decisions, automation thresholds, and how we explain the product to new users.

A day in the life

You may spend the morning interviewing a recruiting leader who describes how she triages 200 messages a day. In the afternoon, you may synthesize five recent sessions into themes, build a research summary, and share it with product and design. Later in the week, you may run a usability test on the rule builder or audit log view.

What you will work on

  • Plan and run discovery, evaluative, and longitudinal research with users, design partners, and prospects
  • Build a research repository that the team can use without you in the room
  • Synthesize findings into clear themes, recommendations, and decisions
  • Partner with product and design on research questions tied to roadmap calls
  • Help define quality and trust metrics tied to user behavior
  • Train the team on lightweight research practices so research scales beyond your calendar

What we need from you

  • 4+ years of UX research experience in SaaS or consumer software
  • Comfort with both qualitative and quantitative methods
  • Strong written and verbal communication. Research is only valuable if it changes decisions
  • Experience studying AI-assisted, automation-heavy, or trust-sensitive products is a plus
  • Ability to operate independently in an early-stage environment with limited process

Working at Paciva

About Paciva

Paciva is an early stage company with people in Miami, Florida and Austin, Texas. The team works fully remote. Pax is an executive assistant for individuals and a chief of staff to organizations. It connects to the services you already use and does real work end to end, rather than reporting back on what needs doing.

The company is founder led and privately held. Every role we post is a first hire for its domain, which means you set the standard rather than inherit one, and you work with the founders directly rather than through layers.

Compensation and benefits

Compensation is set by role scope, experience, skills, location, market data, and internal equity. Every role carries meaningful equity, because the person who builds a domain from nothing should own part of what they build. For sales roles, compensation combines base salary with variable incentive pay, and the target is stated as on target earnings.

We cover pay and benefits in full in the first conversation, before you spend time on a process. Ask early and we will answer.

Remote work and travel

Every role here is remote. Paciva has people in Miami and Austin, and the team works across time zones. That puts weight on clear written communication, ownership, practical collaboration, and dependable follow through. Most roles include occasional travel for team meetings, customer sessions, company events, or off sites.

How we hire

We read every application. If your experience does not match the list above but you have done work that shows you can do this job, put that at the top.

The process is short and the founders run it. You will spend time on a real problem from the role rather than a hypothetical, and you will meet the people you would work with every day, because there are not many of us. We tell you where you stand at each step and we do not leave anyone waiting.

You are welcome to use AI tools when you apply. We build them. What we want to see is your judgment, so tell us where you used a tool and what you changed about its output.

Accommodations and applicant privacy

If you need a reasonable accommodation to take part in any stage of this process, tell us. You do not need to share medical detail. We will work out what lets you participate fully.

For how we handle the information you send us when you apply, see our applicant privacy notice at https://trust.paciva.ai/ 

Recruiting scam notice

Paciva recruiters only contact candidates from paciva.ai email addresses. We will never ask for money, fees, or banking information at any point before your first day. If a message looks off, do not click anything in it. Come back to paciva.ai and check the open roles here.

Equal opportunity

Paciva is an equal opportunity employer. We make employment decisions based on qualifications, merit, business needs, and role fit. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, genetic information, marital status, pregnancy, caregiver status, or any other status protected by applicable law.

Head of Growth2026-08-29T10:42:59-05:00

Head of Growth

  • Location: Remote
  • Department: Growth
  • Employment Type: Full-time

What’s in it for you?

Paciva is in the early innings. We have a real product, a clear pain point, and the start of a brand. The next chapter is about turning that into a growth engine. As Head of Growth, you will own acquisition, conversion, activation, retention, and expansion. You will work with the founders, marketing, sales, and product. You will build the team. You will build the systems. You will own the numbers.

About the team and the opportunity

Our wedge is high-inbound professionals and teams. Founders, recruiters, agencies, operators, executives, sales leaders, and managers who live in email and LinkedIn. Our acquisition channels include content, search, founder-led social, paid, partnerships, communities, and ecosystem distribution through Google Workspace, Microsoft 365, and LinkedIn. Your job is to help us find the channels that work and scale them with discipline.

A day in the life

You may start by reviewing waitlist conversion and onboarding activation. By lunch you may sit with sales on a pipeline review, then with product on activation friction. In the afternoon you may approve a campaign, run a test plan, hire a growth marketer, or write a memo to the founders on a channel decision.

What you will work on

  • Own the growth strategy and the growth team
  • Build the acquisition, conversion, activation, retention, and expansion playbooks
  • Hire and lead growth marketers, growth engineers, and lifecycle marketers
  • Partner with product on activation and product-led growth
  • Partner with sales on pipeline development and lead quality
  • Run a disciplined experimentation program and report on what is working

What we need from you

  • 10+ years of growth or marketing experience with at least 3 years leading growth in B2B SaaS
  • Track record of building or scaling a growth function from early traction to repeatable revenue
  • Strong analytical instincts and a comfort with data, experiments, and tradeoffs
  • Experience hiring across growth marketing, lifecycle, and growth engineering
  • Comfort owning a number and explaining it
  • Experience with PLG, SMB SaaS, or productivity software is a plus

Working at Paciva

About Paciva

Paciva is an early stage company with people in Miami, Florida and Austin, Texas. The team works fully remote. Pax is an executive assistant for individuals and a chief of staff to organizations. It connects to the services you already use and does real work end to end, rather than reporting back on what needs doing.

The company is founder led and privately held. Every role we post is a first hire for its domain, which means you set the standard rather than inherit one, and you work with the founders directly rather than through layers.

Compensation and benefits

Compensation is set by role scope, experience, skills, location, market data, and internal equity. Every role carries meaningful equity, because the person who builds a domain from nothing should own part of what they build. For sales roles, compensation combines base salary with variable incentive pay, and the target is stated as on target earnings.

We cover pay and benefits in full in the first conversation, before you spend time on a process. Ask early and we will answer.

Remote work and travel

Every role here is remote. Paciva has people in Miami and Austin, and the team works across time zones. That puts weight on clear written communication, ownership, practical collaboration, and dependable follow through. Most roles include occasional travel for team meetings, customer sessions, company events, or off sites.

How we hire

We read every application. If your experience does not match the list above but you have done work that shows you can do this job, put that at the top.

The process is short and the founders run it. You will spend time on a real problem from the role rather than a hypothetical, and you will meet the people you would work with every day, because there are not many of us. We tell you where you stand at each step and we do not leave anyone waiting.

You are welcome to use AI tools when you apply. We build them. What we want to see is your judgment, so tell us where you used a tool and what you changed about its output.

Accommodations and applicant privacy

If you need a reasonable accommodation to take part in any stage of this process, tell us. You do not need to share medical detail. We will work out what lets you participate fully.

For how we handle the information you send us when you apply, see our applicant privacy notice at https://trust.paciva.ai/ 

Recruiting scam notice

Paciva recruiters only contact candidates from paciva.ai email addresses. We will never ask for money, fees, or banking information at any point before your first day. If a message looks off, do not click anything in it. Come back to paciva.ai and check the open roles here.

Equal opportunity

Paciva is an equal opportunity employer. We make employment decisions based on qualifications, merit, business needs, and role fit. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, genetic information, marital status, pregnancy, caregiver status, or any other status protected by applicable law.

Growth Engineer2026-08-29T10:43:39-05:00

Growth Engineer

  • Location: Remote
  • Department: Growth
  • Employment Type: Full-time

What’s in it for you?

Paciva needs growth that is wired into the product, not bolted on. As Growth Engineer, you will help build the experiments, instrumentation, landing pages, and product-led growth surfaces that turn intent into activation and activation into expansion. You will work across marketing, product, and engineering. You will own code that affects pipeline directly.

About the team and the opportunity

You will partner with growth marketing, product, and product marketing. You will help shape the experimentation infrastructure, build conversion-critical surfaces, and contribute to product-led growth features such as referral loops, weekly reports, sharing, and team invitations.

A day in the life

You may start by shipping a new landing page test variant. By lunch you may work on attribution instrumentation, then on a referral feature in the product. In the afternoon you may pair with growth marketing on a campaign tracking issue, or improve a sign-up flow.

What you will work on

  • Build and ship marketing site features, landing pages, and conversion experiences
  • Build product-led growth features including referrals, sharing, weekly reports, and team invitations
  • Own the experimentation platform and the instrumentation behind it
  • Partner with growth marketing on technical campaign needs
  • Improve attribution, analytics, and reporting infrastructure
  • Help marketing operate independently with templates, components, and tooling

What we need from you

  • 4+ years of full stack engineering experience with growth or PLG exposure
  • Strong frontend skills and comfort with backend work for growth surfaces
  • Experience with experimentation platforms, analytics, attribution, and tag management
  • Comfort working closely with marketers and product managers
  • Bias toward shipping and learning rather than over-engineering

Working at Paciva

About Paciva

Paciva is an early stage company with people in Miami, Florida and Austin, Texas. The team works fully remote. Pax is an executive assistant for individuals and a chief of staff to organizations. It connects to the services you already use and does real work end to end, rather than reporting back on what needs doing.

The company is founder led and privately held. Every role we post is a first hire for its domain, which means you set the standard rather than inherit one, and you work with the founders directly rather than through layers.

Compensation and benefits

Compensation is set by role scope, experience, skills, location, market data, and internal equity. Every role carries meaningful equity, because the person who builds a domain from nothing should own part of what they build. For sales roles, compensation combines base salary with variable incentive pay, and the target is stated as on target earnings.

We cover pay and benefits in full in the first conversation, before you spend time on a process. Ask early and we will answer.

Remote work and travel

Every role here is remote. Paciva has people in Miami and Austin, and the team works across time zones. That puts weight on clear written communication, ownership, practical collaboration, and dependable follow through. Most roles include occasional travel for team meetings, customer sessions, company events, or off sites.

How we hire

We read every application. If your experience does not match the list above but you have done work that shows you can do this job, put that at the top.

The process is short and the founders run it. You will spend time on a real problem from the role rather than a hypothetical, and you will meet the people you would work with every day, because there are not many of us. We tell you where you stand at each step and we do not leave anyone waiting.

You are welcome to use AI tools when you apply. We build them. What we want to see is your judgment, so tell us where you used a tool and what you changed about its output.

Accommodations and applicant privacy

If you need a reasonable accommodation to take part in any stage of this process, tell us. You do not need to share medical detail. We will work out what lets you participate fully.

For how we handle the information you send us when you apply, see our applicant privacy notice at https://trust.paciva.ai/ 

Recruiting scam notice

Paciva recruiters only contact candidates from paciva.ai email addresses. We will never ask for money, fees, or banking information at any point before your first day. If a message looks off, do not click anything in it. Come back to paciva.ai and check the open roles here.

Equal opportunity

Paciva is an equal opportunity employer. We make employment decisions based on qualifications, merit, business needs, and role fit. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, genetic information, marital status, pregnancy, caregiver status, or any other status protected by applicable law.

Account Executive2026-08-29T10:41:46-05:00

Account Executive

  • Location: Remote
  • Department: Sales
  • Employment Type: Full-time

What’s in it for you?

Paciva is solving a problem buyers already feel. Their inboxes are full. Their LinkedIn messages are noisy. Automated outreach keeps piling up. The cost is not just an annoyance. It is missed opportunities, wasted time, slower response, and constant attention drain. As Account Executive, you will help turn that pain into qualified conversations, pilots, design partner relationships, and revenue.

About the team and the opportunity

Paciva’s early customers include high-inbound professionals and teams. Founders, operators, recruiters, agencies, executives, sales teams, and managers who live in email and LinkedIn. You will work closely with leadership, marketing, growth, product, and customer success. Your job is to sell, but also to learn. We need to know which buyers feel the pain most, which use cases convert, which objections matter, and which messages move people from interest to action.

A day in the life

You may start by reviewing inbound leads from a campaign about LinkedIn noise. Then you may run discovery calls with a founder, a recruiting leader, and an agency owner. Later, you may update pipeline notes, refine a demo flow, follow up with pilot prospects, and share market feedback with product.

What you will work on

  • Prospect into high-fit accounts and personas
  • Run discovery calls that uncover communication pain, triage issues, time loss, missed opportunities, and current workflow gaps
  • Present Paciva clearly and connect product capabilities to business outcomes
  • Manage design partner and pilot conversations from qualification through next steps
  • Maintain clean pipeline records, follow-up notes, and forecast inputs
  • Work with marketing and growth to test messaging, offers, and audience segments
  • Use AI tools to research accounts, prepare call briefs, draft follow-ups, and summarize meetings while keeping communication human

What we need from you

  • 4+ years of B2B sales experience, preferably in SaaS, AI products, productivity software, sales tech, recruiting tech, or workflow automation
  • Experience running discovery, managing pipeline, handling objections, and closing new business or pilots
  • Strong writing and clear communication
  • Comfort in early-stage environments where the sales process is still being built
  • Experience selling to founders, operators, recruiters, agencies, executives, or revenue teams is a strong plus

Working at Paciva

About Paciva

Paciva is an early stage company with people in Miami, Florida and Austin, Texas. The team works fully remote. Pax is an executive assistant for individuals and a chief of staff to organizations. It connects to the services you already use and does real work end to end, rather than reporting back on what needs doing.

The company is founder led and privately held. Every role we post is a first hire for its domain, which means you set the standard rather than inherit one, and you work with the founders directly rather than through layers.

Compensation and benefits

Compensation is set by role scope, experience, skills, location, market data, and internal equity. Every role carries meaningful equity, because the person who builds a domain from nothing should own part of what they build. For sales roles, compensation combines base salary with variable incentive pay, and the target is stated as on target earnings.

We cover pay and benefits in full in the first conversation, before you spend time on a process. Ask early and we will answer.

Remote work and travel

Every role here is remote. Paciva has people in Miami and Austin, and the team works across time zones. That puts weight on clear written communication, ownership, practical collaboration, and dependable follow through. Most roles include occasional travel for team meetings, customer sessions, company events, or off sites.

How we hire

We read every application. If your experience does not match the list above but you have done work that shows you can do this job, put that at the top.

The process is short and the founders run it. You will spend time on a real problem from the role rather than a hypothetical, and you will meet the people you would work with every day, because there are not many of us. We tell you where you stand at each step and we do not leave anyone waiting.

You are welcome to use AI tools when you apply. We build them. What we want to see is your judgment, so tell us where you used a tool and what you changed about its output.

Accommodations and applicant privacy

If you need a reasonable accommodation to take part in any stage of this process, tell us. You do not need to share medical detail. We will work out what lets you participate fully.

For how we handle the information you send us when you apply, see our applicant privacy notice at https://trust.paciva.ai/ 

Recruiting scam notice

Paciva recruiters only contact candidates from paciva.ai email addresses. We will never ask for money, fees, or banking information at any point before your first day. If a message looks off, do not click anything in it. Come back to paciva.ai and check the open roles here.

Equal opportunity

Paciva is an equal opportunity employer. We make employment decisions based on qualifications, merit, business needs, and role fit. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, genetic information, marital status, pregnancy, caregiver status, or any other status protected by applicable law.

Customer Support Specialist2026-08-29T10:38:12-05:00

Customer Support Specialist

  • Location: Remote
  • Department: Customer Support
  • Employment Type: Full-time

What’s in it for you?

Paciva acts inside people’s most personal workspace, their inbox. When something goes wrong or feels confusing, the support response is part of the product. As Customer Support Specialist, you will be the person who keeps users feeling supported, informed, and in control. You will answer questions, resolve issues, route bug reports, and feed insight back to the team. This role matters more in the early stages than people realize.

About the team and the opportunity

You will work with success, engineering, product, and AI training. You will own day-to-day support across email and in-app channels. You will help build the help center, the macros, and the support patterns that scale beyond you.

A day in the life

You may start by clearing the support queue and triaging new tickets. By lunch you may write a help center article from a recurring question, then partner with engineering on a bug report. In the afternoon you may walk a customer through their rules setup over a screen share.

What you will work on

  • Resolve customer questions, issues, and feature questions across support channels
  • Triage bugs and partner with engineering on resolution
  • Build and maintain the help center, macros, and support documentation
  • Surface recurring themes to product and AI training
  • Help define the support metrics that matter as the team grows
  • Use AI tools to draft responses, summarize tickets, and surface patterns while keeping replies human

What we need from you

  • 3+ years of customer support experience in B2B SaaS
  • Strong written communication with a calm, helpful tone
  • Comfort in fast-moving environments with limited process
  • Working knowledge of support tooling, ticketing, and help center platforms
  • Experience with productivity, communication, or AI products is a plus

Working at Paciva

About Paciva

Paciva is an early stage company with people in Miami, Florida and Austin, Texas. The team works fully remote. Pax is an executive assistant for individuals and a chief of staff to organizations. It connects to the services you already use and does real work end to end, rather than reporting back on what needs doing.

The company is founder led and privately held. Every role we post is a first hire for its domain, which means you set the standard rather than inherit one, and you work with the founders directly rather than through layers.

Compensation and benefits

Compensation is set by role scope, experience, skills, location, market data, and internal equity. Every role carries meaningful equity, because the person who builds a domain from nothing should own part of what they build. For sales roles, compensation combines base salary with variable incentive pay, and the target is stated as on target earnings.

We cover pay and benefits in full in the first conversation, before you spend time on a process. Ask early and we will answer.

Remote work and travel

Every role here is remote. Paciva has people in Miami and Austin, and the team works across time zones. That puts weight on clear written communication, ownership, practical collaboration, and dependable follow through. Most roles include occasional travel for team meetings, customer sessions, company events, or off sites.

How we hire

We read every application. If your experience does not match the list above but you have done work that shows you can do this job, put that at the top.

The process is short and the founders run it. You will spend time on a real problem from the role rather than a hypothetical, and you will meet the people you would work with every day, because there are not many of us. We tell you where you stand at each step and we do not leave anyone waiting.

You are welcome to use AI tools when you apply. We build them. What we want to see is your judgment, so tell us where you used a tool and what you changed about its output.

Accommodations and applicant privacy

If you need a reasonable accommodation to take part in any stage of this process, tell us. You do not need to share medical detail. We will work out what lets you participate fully.

For how we handle the information you send us when you apply, see our applicant privacy notice at https://trust.paciva.ai/ 

Recruiting scam notice

Paciva recruiters only contact candidates from paciva.ai email addresses. We will never ask for money, fees, or banking information at any point before your first day. If a message looks off, do not click anything in it. Come back to paciva.ai and check the open roles here.

Equal opportunity

Paciva is an equal opportunity employer. We make employment decisions based on qualifications, merit, business needs, and role fit. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, genetic information, marital status, pregnancy, caregiver status, or any other status protected by applicable law.

Head of Customer Success2026-08-29T10:37:58-05:00

Head of Marketing

  • Location: Remote
  • Department: Customer Success
  • Employment Type: Full-time

What’s in it for you?

Paciva’s customers are people and teams who feel the pain of inbound noise every day. They sign up because they want time back. They stay because they get it. As Customer Success Manager, you will help that happen. You will guide customers through onboarding, build trust during the first weeks of use, surface value as it accumulates, and help teams expand their use of the product.

About the team and the opportunity

You will work with sales, support, product, and marketing. You will own a portfolio of customer accounts, run kickoffs, drive activation, and partner with customers on expansion. Your work will directly shape retention and revenue.

A day in the life

You may start with a kickoff call for a new customer. By lunch, you may review activation data across your accounts and follow up with the ones who need attention. In the afternoon, you may run a quarterly review with a strategic customer, summarize product feedback, and update your account plans.

What you will work on

  • Own a portfolio of customer accounts, including onboarding, activation, expansion, and renewal
  • Run kickoff sessions, business reviews, and ongoing check-ins
  • Partner with sales on handoff and expansion conversations
  • Surface customer feedback to product and marketing
  • Track and improve customer health across your portfolio
  • Use AI tools to summarize calls, prepare account reviews, and surface patterns while keeping the customer relationship human

What we need from you

  • 4+ years of customer success or account management experience in B2B SaaS
  • Strong written and verbal communication
  • Comfort owning a number and reporting on it honestly
  • Working knowledge of customer health metrics and account planning
  • Experience with productivity, communication, or AI products is a plus

Working at Paciva

About Paciva

Paciva is an early stage company with people in Miami, Florida and Austin, Texas. The team works fully remote. Pax is an executive assistant for individuals and a chief of staff to organizations. It connects to the services you already use and does real work end to end, rather than reporting back on what needs doing.

The company is founder led and privately held. Every role we post is a first hire for its domain, which means you set the standard rather than inherit one, and you work with the founders directly rather than through layers.

Compensation and benefits

Compensation is set by role scope, experience, skills, location, market data, and internal equity. Every role carries meaningful equity, because the person who builds a domain from nothing should own part of what they build. For sales roles, compensation combines base salary with variable incentive pay, and the target is stated as on target earnings.

We cover pay and benefits in full in the first conversation, before you spend time on a process. Ask early and we will answer.

Remote work and travel

Every role here is remote. Paciva has people in Miami and Austin, and the team works across time zones. That puts weight on clear written communication, ownership, practical collaboration, and dependable follow through. Most roles include occasional travel for team meetings, customer sessions, company events, or off sites.

How we hire

We read every application. If your experience does not match the list above but you have done work that shows you can do this job, put that at the top.

The process is short and the founders run it. You will spend time on a real problem from the role rather than a hypothetical, and you will meet the people you would work with every day, because there are not many of us. We tell you where you stand at each step and we do not leave anyone waiting.

You are welcome to use AI tools when you apply. We build them. What we want to see is your judgment, so tell us where you used a tool and what you changed about its output.

Accommodations and applicant privacy

If you need a reasonable accommodation to take part in any stage of this process, tell us. You do not need to share medical detail. We will work out what lets you participate fully.

For how we handle the information you send us when you apply, see our applicant privacy notice at https://trust.paciva.ai/ 

Recruiting scam notice

Paciva recruiters only contact candidates from paciva.ai email addresses. We will never ask for money, fees, or banking information at any point before your first day. If a message looks off, do not click anything in it. Come back to paciva.ai and check the open roles here.

Equal opportunity

Paciva is an equal opportunity employer. We make employment decisions based on qualifications, merit, business needs, and role fit. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, genetic information, marital status, pregnancy, caregiver status, or any other status protected by applicable law.

Account Executive, Small and Mid-Market2026-08-29T10:37:39-05:00

Account Executive, Small and Mid-Market

  • Location: Remote
  • Department: Sales
  • Employment Type: Full-time

What’s in it for you?

You would sell a product that does the work rather than one that promises to. Pax is an executive assistant for individuals and a chief of staff to organizations, and customers see value in the first week. That changes every conversation you have.

You are also early. The playbook is not written. If you want to be handed a script, this is the wrong job. If you want to write the script, it is the right one.

About the team and the opportunity

Buyers in this segment are past being impressed by a demo. Your job is not to assert a productivity multiple. It is to run a trial on the buyer’s own work and let the result make the argument.

The cost of the problem is easy to state and hard to argue with. Graymail alone costs a company $12,796 per employee per year, drawn from 1.5 hours a day, 235 working days, and the BLS average wage of $36.30 an hour. That is one line item inside a much larger set of work Pax takes on.

What the role covers

You run the full cycle for small and mid sized companies, from first contact through close. You structure trials around a customer’s own work rather than a demo account, and you build the repeatable motion as you go. You feed objections and lost deals back to the product team with specifics. You keep the forecast honest, which matters more here than optimism.

What you will work on

  • Own the full cycle from first contact through close for small and mid sized companies
  • Run trials that prove value with the customer’s own work, not a canned demo
  • Build the repeatable motion, including the pitch, the trial plan, and the close
  • Feed objections and lost deals back into product with specifics
  • Partner with growth marketing on which pipeline sources actually convert
  • Work the expansion path from one team to the whole company
  • Keep the pipeline honest, since forecast accuracy matters more than optimism

What we need from you

  • 3+ years closing software deals, ideally to operations, marketing, or sales leaders
  • Track record hitting quota in a company without an established playbook
  • Ability to run a technical trial without an engineer in the room
  • Curiosity about the buyer’s actual workflow, not just their budget
  • Comfort with a product that changes weekly
  • Directness, since you will be asked regularly what is not working

Working at Paciva

About Paciva

Paciva is an early stage company with people in Miami, Florida and Austin, Texas. The team works fully remote. Pax is an executive assistant for individuals and a chief of staff to organizations. It connects to the services you already use and does real work end to end, rather than reporting back on what needs doing.

The company is founder led and privately held. Every role we post is a first hire for its domain, which means you set the standard rather than inherit one, and you work with the founders directly rather than through layers.

Compensation and benefits

Compensation is set by role scope, experience, skills, location, market data, and internal equity. Every role carries meaningful equity, because the person who builds a domain from nothing should own part of what they build. For sales roles, compensation combines base salary with variable incentive pay, and the target is stated as on target earnings.

We cover pay and benefits in full in the first conversation, before you spend time on a process. Ask early and we will answer.

Remote work and travel

Every role here is remote. Paciva has people in Miami and Austin, and the team works across time zones. That puts weight on clear written communication, ownership, practical collaboration, and dependable follow through. Most roles include occasional travel for team meetings, customer sessions, company events, or off sites.

How we hire

We read every application. If your experience does not match the list above but you have done work that shows you can do this job, put that at the top.

The process is short and the founders run it. You will spend time on a real problem from the role rather than a hypothetical, and you will meet the people you would work with every day, because there are not many of us. We tell you where you stand at each step and we do not leave anyone waiting.

You are welcome to use AI tools when you apply. We build them. What we want to see is your judgment, so tell us where you used a tool and what you changed about its output.

Accommodations and applicant privacy

If you need a reasonable accommodation to take part in any stage of this process, tell us. You do not need to share medical detail. We will work out what lets you participate fully.

For how we handle the information you send us when you apply, see our applicant privacy notice at https://trust.paciva.ai/ 

Recruiting scam notice

Paciva recruiters only contact candidates from paciva.ai email addresses. We will never ask for money, fees, or banking information at any point before your first day. If a message looks off, do not click anything in it. Come back to paciva.ai and check the open roles here.

Equal opportunity

Paciva is an equal opportunity employer. We make employment decisions based on qualifications, merit, business needs, and role fit. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, genetic information, marital status, pregnancy, caregiver status, or any other status protected by applicable law.

Account Executive, Enterprise2026-08-29T10:37:16-05:00

Account Executive, Enterprise

  • Location: Remote
  • Department: Sales
  • Employment Type: Full-time

What’s in it for you?

Enterprise buyers have been told AI will replace their people. That is not the offer here. The offer is that every employee gets an executive assistant that starts working on day one, and that the organization gets a chief of staff sitting above it.

You would be the first enterprise seller. The security review, the procurement path, and the pilot structure are yours to build.

About the team and the opportunity

Be precise about the privacy story, because a security team will hold you to it. What is live today is detection and hiding of contact details, identity and account numbers, and credentials before supported text reaches an outside model. What is still being built is described as still being built. The trust center is your anchor, and selling to the documented boundary is what earns the reference.

Organizations connect their own internal systems, which means Paciva does not have to build a custom adapter for every enterprise. Paid implementation work turns a company’s processes into skills Pax performs across the organization.

What the role covers

You run enterprise deals through security review, procurement, legal, and signature. You scope pilots that produce a defensible result inside a quarter, and you scope the paid implementation work alongside product. You build the security review path, the pilot structure, and the reference customers rather than inheriting them. You bring back the requirements that decide whether Paciva wins a vertical.

What you will work on

  • Own enterprise deals from first meeting through security review and signature
  • Build the pilot structure that produces a defensible result inside one quarter
  • Navigate procurement, legal, and security with the trust center as your anchor
  • Scope implementation work with the customer and the product team
  • Bring back the requirements that decide whether the company wins a vertical
  • Build the reference customers the next ten deals will lean on
  • Partner with product marketing on the material this buyer actually reads

What we need from you

  • 6+ years selling enterprise software, with deals that cleared security review
  • Experience selling into regulated industries and speaking to their constraints
  • Ability to run a multi threaded deal without losing the executive sponsor
  • Comfort being the first seller, with no reference list and no case studies yet
  • Strong written follow up, since enterprise deals move in writing
  • Judgment about which deals to walk away from

Working at Paciva

About Paciva

Paciva is an early stage company with people in Miami, Florida and Austin, Texas. The team works fully remote. Pax is an executive assistant for individuals and a chief of staff to organizations. It connects to the services you already use and does real work end to end, rather than reporting back on what needs doing.

The company is founder led and privately held. Every role we post is a first hire for its domain, which means you set the standard rather than inherit one, and you work with the founders directly rather than through layers.

Compensation and benefits

Compensation is set by role scope, experience, skills, location, market data, and internal equity. Every role carries meaningful equity, because the person who builds a domain from nothing should own part of what they build. For sales roles, compensation combines base salary with variable incentive pay, and the target is stated as on target earnings.

We cover pay and benefits in full in the first conversation, before you spend time on a process. Ask early and we will answer.

Remote work and travel

Every role here is remote. Paciva has people in Miami and Austin, and the team works across time zones. That puts weight on clear written communication, ownership, practical collaboration, and dependable follow through. Most roles include occasional travel for team meetings, customer sessions, company events, or off sites.

How we hire

We read every application. If your experience does not match the list above but you have done work that shows you can do this job, put that at the top.

The process is short and the founders run it. You will spend time on a real problem from the role rather than a hypothetical, and you will meet the people you would work with every day, because there are not many of us. We tell you where you stand at each step and we do not leave anyone waiting.

You are welcome to use AI tools when you apply. We build them. What we want to see is your judgment, so tell us where you used a tool and what you changed about its output.

Accommodations and applicant privacy

If you need a reasonable accommodation to take part in any stage of this process, tell us. You do not need to share medical detail. We will work out what lets you participate fully.

For how we handle the information you send us when you apply, see our applicant privacy notice at https://trust.paciva.ai/ 

Recruiting scam notice

Paciva recruiters only contact candidates from paciva.ai email addresses. We will never ask for money, fees, or banking information at any point before your first day. If a message looks off, do not click anything in it. Come back to paciva.ai and check the open roles here.

Equal opportunity

Paciva is an equal opportunity employer. We make employment decisions based on qualifications, merit, business needs, and role fit. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, genetic information, marital status, pregnancy, caregiver status, or any other status protected by applicable law.

Growth Marketing Manager2026-08-29T10:02:08-05:00

Growth Marketing Manager

  • Location: Remote
  • Department: Growth
  • Employment Type: Full-time

What’s in it for you?

Growth here is not buying attention until the money runs out. The product has a built in loop. When Pax screens a stranger on a customer’s behalf, that stranger sees Paciva. When a customer shares what Pax handled, other people ask about it.

Your job is to make those loops work harder, and to build the channels around them. You would own email, social, and web end to end.

About the team and the opportunity

The company publishes original research, including the Graymail Economy Report, and runs a weekly editorial series for operators and industry readers. The comparison pages, the report pages, and the site all convert or they do not, and you would be the person who knows which.

You would also have tooling most marketers do not, which is what makes a scope this wide workable for one person.

What the role covers

You own acquisition across email, social, and web, paid and organic. That covers conversion on the site, the comparison pages, and the report pages, the referral and sharing loops inside the product, lifecycle email from first touch through activation, and the weekly editorial series and research reports that feed the top of the funnel. You report cost per customer honestly by channel. You decide what to kill.

What you will work on

  • Own paid and organic acquisition across email, social, and web
  • Run the weekly editorial series and the research reports that feed it
  • Improve conversion on the site, the comparison pages, and the report pages
  • Build and tune the referral and sharing loops inside the product
  • Own lifecycle email from first touch through activation
  • Report honestly on cost per customer and on which channels hold up
  • Work with sales on which pipeline actually closes, not which fills

What we need from you

  • 5+ years in growth marketing with real ownership of a paid budget
  • Ability to write well, since most of these channels are writing
  • Comfort with analytics, attribution, and the limits of both
  • Experience with product led growth and referral mechanics
  • Willingness to kill your own campaign when the numbers say so
  • Fluency with AI tools, because this role covers a team’s worth of ground

Working at Paciva

About Paciva

Paciva is an early stage company with people in Miami, Florida and Austin, Texas. The team works fully remote. Pax is an executive assistant for individuals and a chief of staff to organizations. It connects to the services you already use and does real work end to end, rather than reporting back on what needs doing.

The company is founder led and privately held. Every role we post is a first hire for its domain, which means you set the standard rather than inherit one, and you work with the founders directly rather than through layers.

Compensation and benefits

Compensation is set by role scope, experience, skills, location, market data, and internal equity. Every role carries meaningful equity, because the person who builds a domain from nothing should own part of what they build. For sales roles, compensation combines base salary with variable incentive pay, and the target is stated as on target earnings.

We cover pay and benefits in full in the first conversation, before you spend time on a process. Ask early and we will answer.

Remote work and travel

Every role here is remote. Paciva has people in Miami and Austin, and the team works across time zones. That puts weight on clear written communication, ownership, practical collaboration, and dependable follow through. Most roles include occasional travel for team meetings, customer sessions, company events, or off sites.

How we hire

We read every application. If your experience does not match the list above but you have done work that shows you can do this job, put that at the top.

The process is short and the founders run it. You will spend time on a real problem from the role rather than a hypothetical, and you will meet the people you would work with every day, because there are not many of us. We tell you where you stand at each step and we do not leave anyone waiting.

You are welcome to use AI tools when you apply. We build them. What we want to see is your judgment, so tell us where you used a tool and what you changed about its output.

Accommodations and applicant privacy

If you need a reasonable accommodation to take part in any stage of this process, tell us. You do not need to share medical detail. We will work out what lets you participate fully.

For how we handle the information you send us when you apply, see our applicant privacy notice at https://trust.paciva.ai/ 

Recruiting scam notice

Paciva recruiters only contact candidates from paciva.ai email addresses. We will never ask for money, fees, or banking information at any point before your first day. If a message looks off, do not click anything in it. Come back to paciva.ai and check the open roles here.

Equal opportunity

Paciva is an equal opportunity employer. We make employment decisions based on qualifications, merit, business needs, and role fit. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, genetic information, marital status, pregnancy, caregiver status, or any other status protected by applicable law.

Applied Research Engineer2026-08-29T10:36:44-05:00

Applied Research Engineer

  • Location: Remote
  • Department: Research
  • Employment Type: Full-time

What’s in it for you?

Paciva ships research into product on a short clock. Message intent classification, memory that survives across sessions, privacy protection that holds under scrutiny. These started as research questions and became features.

You would own that pipeline. The work is real research with a deadline and a customer at the end of it.

About the team and the opportunity

Be clear eyed about the field. Persistent memory and proactive behavior are no longer rare. Open source agents ship both, and several funded companies claim both. The work here is not inventing the category. It is accuracy, reliability, and doing it under handling rules strict enough that a regulated buyer signs.

Every experiment runs inside the commitments published in the trust center. Those commitments constrain the work by design, and holding to them is part of the job rather than an obstacle to it.

What the role covers

You run the research that becomes product. The current areas are message intent classification, memory that persists across sessions and resists poisoning, and redaction that protects sensitive information before it travels. You design experiments, set honest baselines, run error analysis, and hand results to engineering in a form they can ship. You identify patentable work and write it up for filing.

What you will work on

  • Improve classification accuracy and expand what the platform can recognize
  • Advance the memory layer, including how it stays fresh and resists poisoning
  • Run evaluations that separate real gains from noise
  • Build the privacy and redaction research that protects sensitive information
  • Identify patentable work and write it up for filing
  • Publish internal results that other teams can build on
  • Track the field closely enough that the company is never surprised

What we need from you

  • Graduate work or equivalent experience in machine learning, NLP, or information retrieval
  • Strong experimental discipline, including honest baselines and error analysis
  • Ability to ship research into production rather than into a paper
  • Comfort working inside strict data handling and governance rules
  • Clear writing for technical and non technical readers
  • Interest in behavior and language, not only in model architecture

Working at Paciva

About Paciva

Paciva is an early stage company with people in Miami, Florida and Austin, Texas. The team works fully remote. Pax is an executive assistant for individuals and a chief of staff to organizations. It connects to the services you already use and does real work end to end, rather than reporting back on what needs doing.

The company is founder led and privately held. Every role we post is a first hire for its domain, which means you set the standard rather than inherit one, and you work with the founders directly rather than through layers.

Compensation and benefits

Compensation is set by role scope, experience, skills, location, market data, and internal equity. Every role carries meaningful equity, because the person who builds a domain from nothing should own part of what they build. For sales roles, compensation combines base salary with variable incentive pay, and the target is stated as on target earnings.

We cover pay and benefits in full in the first conversation, before you spend time on a process. Ask early and we will answer.

Remote work and travel

Every role here is remote. Paciva has people in Miami and Austin, and the team works across time zones. That puts weight on clear written communication, ownership, practical collaboration, and dependable follow through. Most roles include occasional travel for team meetings, customer sessions, company events, or off sites.

How we hire

We read every application. If your experience does not match the list above but you have done work that shows you can do this job, put that at the top.

The process is short and the founders run it. You will spend time on a real problem from the role rather than a hypothetical, and you will meet the people you would work with every day, because there are not many of us. We tell you where you stand at each step and we do not leave anyone waiting.

You are welcome to use AI tools when you apply. We build them. What we want to see is your judgment, so tell us where you used a tool and what you changed about its output.

Accommodations and applicant privacy

If you need a reasonable accommodation to take part in any stage of this process, tell us. You do not need to share medical detail. We will work out what lets you participate fully.

For how we handle the information you send us when you apply, see our applicant privacy notice at https://trust.paciva.ai/ 

Recruiting scam notice

Paciva recruiters only contact candidates from paciva.ai email addresses. We will never ask for money, fees, or banking information at any point before your first day. If a message looks off, do not click anything in it. Come back to paciva.ai and check the open roles here.

Equal opportunity

Paciva is an equal opportunity employer. We make employment decisions based on qualifications, merit, business needs, and role fit. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, genetic information, marital status, pregnancy, caregiver status, or any other status protected by applicable law.

Head of Customer Experience and Product Marketing2026-08-29T10:36:28-05:00

Head of Customer Experience and Product Marketing

  • Location: Remote
  • Department: Customer
  • Employment Type: Full-time

What’s in it for you?

This role is deliberately wide. You would own what customers experience after they sign up and how the product gets explained to the people who have not yet. Those two jobs sit in different departments at most companies, which is exactly why the story and the reality drift apart.

Here they are the same job, held by one person, with the tools to cover the ground a team normally covers.

About the team and the opportunity

Customers learn Paciva by asking Pax, which raises the bar on onboarding, on the help center, and on every word of product copy. There is no thick manual to fall back on, and that is by design.

You would own support, success, onboarding, the help center, product marketing, and the content that carries it. You will be handed the current version of each and given room to run.

What the role covers

You own what happens after signup and how the product gets explained to people who have not signed up. That covers onboarding, support, success, the help center, product marketing, and the content behind it. You tag every capability claim as live, partial, or direction and hold that line under pressure. You own retention and expansion as measured outcomes, and you route what support hears into the product roadmap.

What you will work on

  • Own onboarding, support, and success from first login through renewal
  • Run the help center and keep it honest as the product moves
  • Write product marketing that matches what the product actually does today
  • Tag every capability claim as live, partial, or direction, and hold the line
  • Turn customer language into the words the company uses
  • Build the feedback loop from support into the product roadmap
  • Own retention and expansion as measured outcomes, not soft goals

What we need from you

  • 6+ years across customer facing and marketing roles, with real ownership in both
  • Excellent writing, since most of this job is writing
  • Comfort telling a founding team a claim is not ready
  • Experience building support and success from a small base
  • Fluency with AI tools, because this role covers a team’s worth of ground
  • Steadiness under a wide scope and a fast moving product

Working at Paciva

About Paciva

Paciva is an early stage company with people in Miami, Florida and Austin, Texas. The team works fully remote. Pax is an executive assistant for individuals and a chief of staff to organizations. It connects to the services you already use and does real work end to end, rather than reporting back on what needs doing.

The company is founder led and privately held. Every role we post is a first hire for its domain, which means you set the standard rather than inherit one, and you work with the founders directly rather than through layers.

Compensation and benefits

Compensation is set by role scope, experience, skills, location, market data, and internal equity. Every role carries meaningful equity, because the person who builds a domain from nothing should own part of what they build. For sales roles, compensation combines base salary with variable incentive pay, and the target is stated as on target earnings.

We cover pay and benefits in full in the first conversation, before you spend time on a process. Ask early and we will answer.

Remote work and travel

Every role here is remote. Paciva has people in Miami and Austin, and the team works across time zones. That puts weight on clear written communication, ownership, practical collaboration, and dependable follow through. Most roles include occasional travel for team meetings, customer sessions, company events, or off sites.

How we hire

We read every application. If your experience does not match the list above but you have done work that shows you can do this job, put that at the top.

The process is short and the founders run it. You will spend time on a real problem from the role rather than a hypothetical, and you will meet the people you would work with every day, because there are not many of us. We tell you where you stand at each step and we do not leave anyone waiting.

You are welcome to use AI tools when you apply. We build them. What we want to see is your judgment, so tell us where you used a tool and what you changed about its output.

Accommodations and applicant privacy

If you need a reasonable accommodation to take part in any stage of this process, tell us. You do not need to share medical detail. We will work out what lets you participate fully.

For how we handle the information you send us when you apply, see our applicant privacy notice at https://trust.paciva.ai/ 

Recruiting scam notice

Paciva recruiters only contact candidates from paciva.ai email addresses. We will never ask for money, fees, or banking information at any point before your first day. If a message looks off, do not click anything in it. Come back to paciva.ai and check the open roles here.

Equal opportunity

Paciva is an equal opportunity employer. We make employment decisions based on qualifications, merit, business needs, and role fit. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, genetic information, marital status, pregnancy, caregiver status, or any other status protected by applicable law.

Product Manager, Professional Pax2026-08-29T10:36:10-05:00

Product Manager, Professional Pax

  • Location: Remote
  • Department: Product
  • Employment Type: Full-time

What’s in it for you?

This is the side of the product customers pay for today. Screening, scheduling, relationship work, delegated projects, and the insights that show a leader where the week actually went.

You would own the professional roadmap. That means deciding which work Pax takes on next, and defending the answer against a founding team with a long list of its own.

About the team and the opportunity

Pax is an executive assistant for individuals and a chief of staff to organizations. Perpetual Memory is what lets it stop asking the same question twice. That memory is the moat, and every feature you ship either feeds it or wastes it.

The enterprise motion runs through here too. Organizations connect their own internal systems, and paid implementation work turns their processes into skills Pax performs.

What the role covers

You own the professional roadmap and the skills Pax performs for working people. Role awareness is live and the ground still to cover is the wider role taxonomy, skill suggestions, and intelligence that works at the level of a whole team. Closing that gap is the core of the job. You set the measures for delegated work completed rather than messages handled.

What you will work on

  • Own the professional use case roadmap and the skills Pax performs
  • Define the insights that show realized value against potential value
  • Work with enterprise customers on internal system connections and role based setup
  • Turn customer processes into reusable skills across an organization
  • Define how Pax behaves differently for a founder, a recruiter, and a finance lead
  • Set the metrics for delegated work completed, not just messages handled
  • Feed the memory layer with the right signals from every feature you ship

What we need from you

  • 5+ years in B2B product management with at least two years on workflow or productivity software
  • Track record of shipping features that changed how customers spend their day
  • Comfort disagreeing with a founding team using evidence
  • Experience with enterprise buyers, security review, and procurement reality
  • Strong written specs, since remote work runs on writing
  • Bias toward watching customers work rather than reading survey results

Working at Paciva

About Paciva

Paciva is an early stage company with people in Miami, Florida and Austin, Texas. The team works fully remote. Pax is an executive assistant for individuals and a chief of staff to organizations. It connects to the services you already use and does real work end to end, rather than reporting back on what needs doing.

The company is founder led and privately held. Every role we post is a first hire for its domain, which means you set the standard rather than inherit one, and you work with the founders directly rather than through layers.

Compensation and benefits

Compensation is set by role scope, experience, skills, location, market data, and internal equity. Every role carries meaningful equity, because the person who builds a domain from nothing should own part of what they build. For sales roles, compensation combines base salary with variable incentive pay, and the target is stated as on target earnings.

We cover pay and benefits in full in the first conversation, before you spend time on a process. Ask early and we will answer.

Remote work and travel

Every role here is remote. Paciva has people in Miami and Austin, and the team works across time zones. That puts weight on clear written communication, ownership, practical collaboration, and dependable follow through. Most roles include occasional travel for team meetings, customer sessions, company events, or off sites.

How we hire

We read every application. If your experience does not match the list above but you have done work that shows you can do this job, put that at the top.

The process is short and the founders run it. You will spend time on a real problem from the role rather than a hypothetical, and you will meet the people you would work with every day, because there are not many of us. We tell you where you stand at each step and we do not leave anyone waiting.

You are welcome to use AI tools when you apply. We build them. What we want to see is your judgment, so tell us where you used a tool and what you changed about its output.

Accommodations and applicant privacy

If you need a reasonable accommodation to take part in any stage of this process, tell us. You do not need to share medical detail. We will work out what lets you participate fully.

For how we handle the information you send us when you apply, see our applicant privacy notice at https://trust.paciva.ai/ 

Recruiting scam notice

Paciva recruiters only contact candidates from paciva.ai email addresses. We will never ask for money, fees, or banking information at any point before your first day. If a message looks off, do not click anything in it. Come back to paciva.ai and check the open roles here.

Equal opportunity

Paciva is an equal opportunity employer. We make employment decisions based on qualifications, merit, business needs, and role fit. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, genetic information, marital status, pregnancy, caregiver status, or any other status protected by applicable law.

Product Manager, Personal Pax2026-08-29T10:35:05-05:00

Product Manager, Personal Pax

  • Location: Remote
  • Department: Product
  • Employment Type: Full-time

What’s in it for you?

Most assistants stop at the end of the workday. Pax should not. The registry of what a person owns, the warranty about to lapse, the gift that needs buying, the appointment nobody remembered.

You would define what Pax does for a person’s life outside work. That is the half of the product that turns a tool into a habit, and it is early enough that the person who takes it will set the shape of it.

About the team and the opportunity

Pax is an executive assistant for individuals and a chief of staff to organizations. The professional side has capabilities in customers’ hands today. The personal side is a set of use cases waiting for an owner who can pick the right ten and ship them well.

Mobile matters here, and the roadmap for personal use cases and the roadmap for mobile move together.

What the role covers

You own the personal side of the product. You select which use cases ship and in what order, define the daily check in, and set the privacy defaults for personal data. You run customer research continuously and write the specs engineering builds from. You work closely with mobile.

What you will work on

  • Own the personal use case roadmap, including which skills Pax performs and in what order
  • Define the daily check in for personal life and make it worth opening
  • Build the insights that show a person what changed and what needs them
  • Work with mobile on the inputs that only a native app can reach
  • Set the privacy defaults, since personal data raises the bar
  • Run continuous customer research and publish what you learn
  • Partner with growth on the moments worth sharing

What we need from you

  • 4+ years in consumer product management with shipped mobile experience
  • Taste in copy and tone, because this surface lives or dies on voice
  • Discipline to ship one delightful thing instead of ten adequate ones
  • Comfort with ambiguity, since this area has no established playbook
  • Real curiosity about how people run their lives
  • Willingness to use the product every day and report honestly on it

Working at Paciva

About Paciva

Paciva is an early stage company with people in Miami, Florida and Austin, Texas. The team works fully remote. Pax is an executive assistant for individuals and a chief of staff to organizations. It connects to the services you already use and does real work end to end, rather than reporting back on what needs doing.

The company is founder led and privately held. Every role we post is a first hire for its domain, which means you set the standard rather than inherit one, and you work with the founders directly rather than through layers.

Compensation and benefits

Compensation is set by role scope, experience, skills, location, market data, and internal equity. Every role carries meaningful equity, because the person who builds a domain from nothing should own part of what they build. For sales roles, compensation combines base salary with variable incentive pay, and the target is stated as on target earnings.

We cover pay and benefits in full in the first conversation, before you spend time on a process. Ask early and we will answer.

Remote work and travel

Every role here is remote. Paciva has people in Miami and Austin, and the team works across time zones. That puts weight on clear written communication, ownership, practical collaboration, and dependable follow through. Most roles include occasional travel for team meetings, customer sessions, company events, or off sites.

How we hire

We read every application. If your experience does not match the list above but you have done work that shows you can do this job, put that at the top.

The process is short and the founders run it. You will spend time on a real problem from the role rather than a hypothetical, and you will meet the people you would work with every day, because there are not many of us. We tell you where you stand at each step and we do not leave anyone waiting.

You are welcome to use AI tools when you apply. We build them. What we want to see is your judgment, so tell us where you used a tool and what you changed about its output.

Accommodations and applicant privacy

If you need a reasonable accommodation to take part in any stage of this process, tell us. You do not need to share medical detail. We will work out what lets you participate fully.

For how we handle the information you send us when you apply, see our applicant privacy notice at https://trust.paciva.ai/ 

Recruiting scam notice

Paciva recruiters only contact candidates from paciva.ai email addresses. We will never ask for money, fees, or banking information at any point before your first day. If a message looks off, do not click anything in it. Come back to paciva.ai and check the open roles here.

Equal opportunity

Paciva is an equal opportunity employer. We make employment decisions based on qualifications, merit, business needs, and role fit. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, genetic information, marital status, pregnancy, caregiver status, or any other status protected by applicable law.

Infrastructure Engineer, Internal Systems2026-08-29T10:34:04-05:00

Infrastructure Engineer, Internal Systems

  • Location: Remote
  • Department: Platform
  • Employment Type: Full-time

What’s in it for you?

Paciva’s pace comes from the tooling built to build with. The company invests heavily in context and harness engineering, which is how a small team ships at the rate it does. Keeping that maintainable is the point of this role, and you will be able to judge the current state for yourself during the interview.

You would own that internal machinery. Every hour you save the team compounds across everything the company ships.

About the team and the opportunity

This role is unusual, so read it carefully. You are not maintaining a build pipeline. You are building the systems that let a small team cover ground that normally takes a much larger one. That means development harnesses, review automation, test generation, environment management, and the internal tools nobody else has time to build.

You will be handed a working version of all of it and expected to make it something the company depends on.

What the role covers

You own the internal systems the team builds with. That covers development harnesses, review automation, test and evaluation infrastructure, environment and secret management, and deployment across cloud and local targets. You keep technical debt visible and paid down on a schedule rather than in a panic. You document everything, since internal tooling only creates leverage when other people can use it without you in the room.

What you will work on

  • Own internal development harnesses and the automation around code review
  • Build test and evaluation infrastructure that catches regressions before customers do
  • Manage environments, secrets, and deployment across cloud and local targets
  • Keep technical debt visible and paid down on a schedule, not in a panic
  • Build the internal tooling that lets one person cover a domain
  • Instrument engineering throughput so pace is measured, not claimed
  • Document everything, because leverage that only you understand is not leverage

What we need from you

  • 5+ years in infrastructure, developer platform, or internal tools
  • Deep comfort with AI assisted development and its failure modes
  • Judgment about when automation helps and when it hides a problem
  • Strong security instincts around secrets, access, and customer data
  • Preference for making others fast over shipping the visible feature
  • Clear technical writing as a habit, not a chore

Working at Paciva

About Paciva

Paciva is an early stage company with people in Miami, Florida and Austin, Texas. The team works fully remote. Pax is an executive assistant for individuals and a chief of staff to organizations. It connects to the services you already use and does real work end to end, rather than reporting back on what needs doing.

The company is founder led and privately held. Every role we post is a first hire for its domain, which means you set the standard rather than inherit one, and you work with the founders directly rather than through layers.

Compensation and benefits

Compensation is set by role scope, experience, skills, location, market data, and internal equity. Every role carries meaningful equity, because the person who builds a domain from nothing should own part of what they build. For sales roles, compensation combines base salary with variable incentive pay, and the target is stated as on target earnings.

We cover pay and benefits in full in the first conversation, before you spend time on a process. Ask early and we will answer.

Remote work and travel

Every role here is remote. Paciva has people in Miami and Austin, and the team works across time zones. That puts weight on clear written communication, ownership, practical collaboration, and dependable follow through. Most roles include occasional travel for team meetings, customer sessions, company events, or off sites.

How we hire

We read every application. If your experience does not match the list above but you have done work that shows you can do this job, put that at the top.

The process is short and the founders run it. You will spend time on a real problem from the role rather than a hypothetical, and you will meet the people you would work with every day, because there are not many of us. We tell you where you stand at each step and we do not leave anyone waiting.

You are welcome to use AI tools when you apply. We build them. What we want to see is your judgment, so tell us where you used a tool and what you changed about its output.

Accommodations and applicant privacy

If you need a reasonable accommodation to take part in any stage of this process, tell us. You do not need to share medical detail. We will work out what lets you participate fully.

For how we handle the information you send us when you apply, see our applicant privacy notice at https://trust.paciva.ai/ 

Recruiting scam notice

Paciva recruiters only contact candidates from paciva.ai email addresses. We will never ask for money, fees, or banking information at any point before your first day. If a message looks off, do not click anything in it. Come back to paciva.ai and check the open roles here.

Equal opportunity

Paciva is an equal opportunity employer. We make employment decisions based on qualifications, merit, business needs, and role fit. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, genetic information, marital status, pregnancy, caregiver status, or any other status protected by applicable law.

Product Manager, Defense Center2026-08-29T10:33:47-05:00

Product Manager, Defense Center

  • Location: Remote
  • Department: Product
  • Employment Type: Full-time

What’s in it for you?

Pax does real work across the tools people already use. The Defense Center is where a customer sees the part of that work they never had to think about. Graymail held back, strangers screened, sensitive details kept out of places they should not go.

It is one screen that answers the question every buyer asks, which is what did this actually do for me. The surface is live. What it does not have is a product manager who has watched customers use it and cut what they ignore.

About the team and the opportunity

Graymail costs a company $12,796 per employee per year, which comes from 1.5 hours a day, 235 working days, and the BLS average wage of $36.30 an hour. That number is why the category exists. The Defense Center is where Paciva shows the time coming back.

The surface pulls together capabilities that were built separately. Your job is to make one coherent screen out of them.

What the role covers

You own the Defense Center as a shipped surface. You decide which protections get counted, how each one is measured, and what proof stands behind it. You own the allowlist and blocklist experience, the privacy controls on the surface, and the claims marketing is permitted to make about any of it. You work with engineering on what can be counted honestly and with sales on what regulated buyers ask. Expect to remove more than you add in the first quarter.

What you will work on

  • Own the Defense Center as a live surface and set where it goes next
  • Define which protections get counted, how, and with what proof behind each one
  • Build the allowlist and blocklist experience so customers trust what gets held
  • Work with privacy engineering on what is detected, hidden, and disclosed
  • Make the case for the screen on the marketing site with claims the company can defend
  • Set the metrics that show whether customers act on what they see
  • Partner with sales on the questions regulated buyers ask

What we need from you

  • 4+ years in product management, with at least one security, trust, or privacy surface
  • Comfort saying no to a metric that cannot be defended
  • Strong written communication, since this surface is heavy with explanation
  • Experience turning separate engineering capabilities into one coherent screen
  • Curiosity about how people decide to trust software
  • Willingness to sit with customers weekly rather than read summaries

Working at Paciva

About Paciva

Paciva is an early stage company with people in Miami, Florida and Austin, Texas. The team works fully remote. Pax is an executive assistant for individuals and a chief of staff to organizations. It connects to the services you already use and does real work end to end, rather than reporting back on what needs doing.

The company is founder led and privately held. Every role we post is a first hire for its domain, which means you set the standard rather than inherit one, and you work with the founders directly rather than through layers.

Compensation and benefits

Compensation is set by role scope, experience, skills, location, market data, and internal equity. Every role carries meaningful equity, because the person who builds a domain from nothing should own part of what they build. For sales roles, compensation combines base salary with variable incentive pay, and the target is stated as on target earnings.

We cover pay and benefits in full in the first conversation, before you spend time on a process. Ask early and we will answer.

Remote work and travel

Every role here is remote. Paciva has people in Miami and Austin, and the team works across time zones. That puts weight on clear written communication, ownership, practical collaboration, and dependable follow through. Most roles include occasional travel for team meetings, customer sessions, company events, or off sites.

How we hire

We read every application. If your experience does not match the list above but you have done work that shows you can do this job, put that at the top.

The process is short and the founders run it. You will spend time on a real problem from the role rather than a hypothetical, and you will meet the people you would work with every day, because there are not many of us. We tell you where you stand at each step and we do not leave anyone waiting.

You are welcome to use AI tools when you apply. We build them. What we want to see is your judgment, so tell us where you used a tool and what you changed about its output.

Accommodations and applicant privacy

If you need a reasonable accommodation to take part in any stage of this process, tell us. You do not need to share medical detail. We will work out what lets you participate fully.

For how we handle the information you send us when you apply, see our applicant privacy notice at https://trust.paciva.ai/ 

Recruiting scam notice

Paciva recruiters only contact candidates from paciva.ai email addresses. We will never ask for money, fees, or banking information at any point before your first day. If a message looks off, do not click anything in it. Come back to paciva.ai and check the open roles here.

Equal opportunity

Paciva is an equal opportunity employer. We make employment decisions based on qualifications, merit, business needs, and role fit. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, genetic information, marital status, pregnancy, caregiver status, or any other status protected by applicable law.

Flow Systems Engineer2026-08-29T10:33:19-05:00

Flow Systems Engineer

  • Location: Remote
  • Department: Product Engineering
  • Employment Type: Full-time

What’s in it for you?

A flow is how delegated work actually gets done. Someone hands Pax an outcome, and the steps run. Flows are where the product stops answering questions and starts finishing tasks.

You would own that machinery. It is the difference between a tool people try and a tool people depend on.

About the team and the opportunity

Pax proposes flows by watching how a person works, then runs them once the person approves. Every write passes a gate, and the customer stays in command. The hard part is not starting a multi step job. It is resuming and repairing one when a step fails three hours in.

This role sits between product and platform. You would decide what a flow can express, how it recovers, and how a person sees what happened without reading a log.

What the role covers

You own the engine that runs delegated work. That covers the state model, how a job resumes after a failed step, what a person approves before a write happens, and how each step gets explained back in plain words. You build the templates customers start from and the tooling that turns observed work patterns into proposed flows. You report on which flows complete and which stall.

What you will work on

  • Own the flow engine, including state, resumption, retries, and repair
  • Build the approval and gating model so autonomy is earned, not assumed
  • Turn observed work patterns into proposed flows a person can accept or reject
  • Make every step explainable in plain words inside the customer’s timeline
  • Build the library of flow templates customers start from
  • Support flows that publish and share between people
  • Instrument flows so the company can see which ones deliver and which ones stall

What we need from you

  • 5+ years building stateful systems, workflow engines, or job orchestration
  • Real experience with partial failure and idempotency, not just the happy path
  • Product sense about when to ask a person and when to proceed
  • Ability to design for reversibility, because customers must be able to undo
  • Clear writing, since flow copy is user facing
  • Comfort shipping to real customers early and correcting fast

Working at Paciva

About Paciva

Paciva is an early stage company with people in Miami, Florida and Austin, Texas. The team works fully remote. Pax is an executive assistant for individuals and a chief of staff to organizations. It connects to the services you already use and does real work end to end, rather than reporting back on what needs doing.

The company is founder led and privately held. Every role we post is a first hire for its domain, which means you set the standard rather than inherit one, and you work with the founders directly rather than through layers.

Compensation and benefits

Compensation is set by role scope, experience, skills, location, market data, and internal equity. Every role carries meaningful equity, because the person who builds a domain from nothing should own part of what they build. For sales roles, compensation combines base salary with variable incentive pay, and the target is stated as on target earnings.

We cover pay and benefits in full in the first conversation, before you spend time on a process. Ask early and we will answer.

Remote work and travel

Every role here is remote. Paciva has people in Miami and Austin, and the team works across time zones. That puts weight on clear written communication, ownership, practical collaboration, and dependable follow through. Most roles include occasional travel for team meetings, customer sessions, company events, or off sites.

How we hire

We read every application. If your experience does not match the list above but you have done work that shows you can do this job, put that at the top.

The process is short and the founders run it. You will spend time on a real problem from the role rather than a hypothetical, and you will meet the people you would work with every day, because there are not many of us. We tell you where you stand at each step and we do not leave anyone waiting.

You are welcome to use AI tools when you apply. We build them. What we want to see is your judgment, so tell us where you used a tool and what you changed about its output.

Accommodations and applicant privacy

If you need a reasonable accommodation to take part in any stage of this process, tell us. You do not need to share medical detail. We will work out what lets you participate fully.

For how we handle the information you send us when you apply, see our applicant privacy notice at https://trust.paciva.ai/ 

Recruiting scam notice

Paciva recruiters only contact candidates from paciva.ai email addresses. We will never ask for money, fees, or banking information at any point before your first day. If a message looks off, do not click anything in it. Come back to paciva.ai and check the open roles here.

Equal opportunity

Paciva is an equal opportunity employer. We make employment decisions based on qualifications, merit, business needs, and role fit. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, genetic information, marital status, pregnancy, caregiver status, or any other status protected by applicable law.

Connector Platform Engineer2026-08-29T10:32:53-05:00

Connector Platform Engineer

  • Location: Remote
  • Department: Platform
  • Employment Type: Full-time

What’s in it for you?

Every service a customer connects becomes a tool Pax can use to do real work. Gmail and LinkedIn came first. Google Workspace works across Drive, Docs, Sheets, Slides, Calendar, Meet, and Forms once a customer connects it. Calendar, messaging, meetings, storage, finance, and signature tools follow.

You would own the pattern that makes each new connection fast to add and boring to maintain. Get that right and the product’s reach stops being limited by engineering time.

About the team and the opportunity

Paciva speaks to services directly and keeps reasoning focused on judgment rather than plumbing. That is part of why the product feels quick, and it is a design you would inherit and extend.

The connector pattern is already designed and the roadmap is long. What is missing is a person who owns the whole surface, from authentication and rate limits through sync behavior and failure recovery.

What the role covers

You own every connection between Paciva and the services customers use. That covers authentication, sync behavior, rate limits, error recovery, and the health signals that tell a customer when a connection needs attention. You decide what gets synced, what gets cached, and what is left alone.

What you will work on

  • Own the connector framework, including authentication, sync, retries, and recovery
  • Ship new connectors on a predictable cadence, with tests and documentation
  • Handle multiple accounts of the same service per person, including personal and work separation
  • Build the health signals that tell a customer when a connection needs attention
  • Work with the enterprise motion on organizations that connect their own internal systems
  • Hold the data handling commitments published in the trust center
  • Reduce the time it takes to add the fiftieth connector below the time it took to add the fifth

What we need from you

  • 4+ years in backend engineering with heavy third party API work
  • Scars from OAuth, token refresh, webhook delivery, and partner rate limits
  • Strong judgment about what to sync, what to cache, and what to leave alone
  • Care for data handling, permissions, and least privilege by default
  • Ability to write a connector spec another engineer can follow
  • Preference for one good pattern applied twenty times over twenty clever exceptions

Working at Paciva

About Paciva

Paciva is an early stage company with people in Miami, Florida and Austin, Texas. The team works fully remote. Pax is an executive assistant for individuals and a chief of staff to organizations. It connects to the services you already use and does real work end to end, rather than reporting back on what needs doing.

The company is founder led and privately held. Every role we post is a first hire for its domain, which means you set the standard rather than inherit one, and you work with the founders directly rather than through layers.

Compensation and benefits

Compensation is set by role scope, experience, skills, location, market data, and internal equity. Every role carries meaningful equity, because the person who builds a domain from nothing should own part of what they build. For sales roles, compensation combines base salary with variable incentive pay, and the target is stated as on target earnings.

We cover pay and benefits in full in the first conversation, before you spend time on a process. Ask early and we will answer.

Remote work and travel

Every role here is remote. Paciva has people in Miami and Austin, and the team works across time zones. That puts weight on clear written communication, ownership, practical collaboration, and dependable follow through. Most roles include occasional travel for team meetings, customer sessions, company events, or off sites.

How we hire

We read every application. If your experience does not match the list above but you have done work that shows you can do this job, put that at the top.

The process is short and the founders run it. You will spend time on a real problem from the role rather than a hypothetical, and you will meet the people you would work with every day, because there are not many of us. We tell you where you stand at each step and we do not leave anyone waiting.

You are welcome to use AI tools when you apply. We build them. What we want to see is your judgment, so tell us where you used a tool and what you changed about its output.

Accommodations and applicant privacy

If you need a reasonable accommodation to take part in any stage of this process, tell us. You do not need to share medical detail. We will work out what lets you participate fully.

For how we handle the information you send us when you apply, see our applicant privacy notice at https://trust.paciva.ai/ 

Recruiting scam notice

Paciva recruiters only contact candidates from paciva.ai email addresses. We will never ask for money, fees, or banking information at any point before your first day. If a message looks off, do not click anything in it. Come back to paciva.ai and check the open roles here.

Equal opportunity

Paciva is an equal opportunity employer. We make employment decisions based on qualifications, merit, business needs, and role fit. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, genetic information, marital status, pregnancy, caregiver status, or any other status protected by applicable law.

Model Systems Engineer2026-08-29T10:32:36-05:00

Model Systems Engineer

  • Location: Remote
  • Department: Platform
  • Employment Type: Full-time

What’s in it for you?

Pax is an executive assistant for individuals and a chief of staff to organizations. Every judgment it makes runs through a reasoning layer that has to hold quality steady while staying fast and affordable. You would own that layer.

Routing decides which reasoning goes where, at what level of effort, with what fallback when something upstream fails. Get it right and the product feels immediate. Get it wrong and customers feel it before anyone else does. The quality numbers this layer produces are the numbers the rest of the company plans against.

About the team and the opportunity

Paciva is token optimized by design. The platform sends only what is needed to reason, which means quality, speed, and cost all move together when you change how routing works. Few engineering roles put that much of a product’s economics in one person’s hands.

This is a first hire for the domain. You would take a working system and make it something a company can stand on, and you would set how good it gets.

What the role covers

You own reasoning routing and the evaluation that keeps it honest. That means deciding which work gets handled at which level of effort, measuring output against reference results, and adjusting when quality drifts. You own provider health, failover behavior, and the calibration cycle that keeps accuracy measurements current. Cost and latency are yours to defend.

What you will work on

  • Own routing across quality tiers and levels of effort
  • Build and maintain evaluation runs that catch drift before customers do
  • Tune context so the platform spends the fewest tokens that still produce the right answer
  • Add and retire models as the field moves, with a documented process rather than guesswork
  • Set up failover so an upstream outage never becomes a customer outage
  • Publish the quality metrics the rest of the company plans against
  • Work with product on which capabilities need frontier reasoning and which do not

What we need from you

  • 5+ years building production systems, with at least one year on LLM infrastructure
  • Real experience with evaluation, and the discipline to trust the numbers
  • Comfort running open models locally, including quantization and hardware limits
  • Strong instincts about cost and latency tradeoffs under load
  • Ability to explain a routing decision to an engineer and to a customer
  • Bias toward measurement over opinion, and toward simple designs that hold up

Working at Paciva

About Paciva

Paciva is an early stage company with people in Miami, Florida and Austin, Texas. The team works fully remote. Pax is an executive assistant for individuals and a chief of staff to organizations. It connects to the services you already use and does real work end to end, rather than reporting back on what needs doing.

The company is founder led and privately held. Every role we post is a first hire for its domain, which means you set the standard rather than inherit one, and you work with the founders directly rather than through layers.

Compensation and benefits

Compensation is set by role scope, experience, skills, location, market data, and internal equity. Every role carries meaningful equity, because the person who builds a domain from nothing should own part of what they build. For sales roles, compensation combines base salary with variable incentive pay, and the target is stated as on target earnings.

We cover pay and benefits in full in the first conversation, before you spend time on a process. Ask early and we will answer.

Remote work and travel

Every role here is remote. Paciva has people in Miami and Austin, and the team works across time zones. That puts weight on clear written communication, ownership, practical collaboration, and dependable follow through. Most roles include occasional travel for team meetings, customer sessions, company events, or off sites.

How we hire

We read every application. If your experience does not match the list above but you have done work that shows you can do this job, put that at the top.

The process is short and the founders run it. You will spend time on a real problem from the role rather than a hypothetical, and you will meet the people you would work with every day, because there are not many of us. We tell you where you stand at each step and we do not leave anyone waiting.

You are welcome to use AI tools when you apply. We build them. What we want to see is your judgment, so tell us where you used a tool and what you changed about its output.

Accommodations and applicant privacy

If you need a reasonable accommodation to take part in any stage of this process, tell us. You do not need to share medical detail. We will work out what lets you participate fully.

For how we handle the information you send us when you apply, see our applicant privacy notice at https://trust.paciva.ai/ 

Recruiting scam notice

Paciva recruiters only contact candidates from paciva.ai email addresses. We will never ask for money, fees, or banking information at any point before your first day. If a message looks off, do not click anything in it. Come back to paciva.ai and check the open roles here.

Equal opportunity

Paciva is an equal opportunity employer. We make employment decisions based on qualifications, merit, business needs, and role fit. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, genetic information, marital status, pregnancy, caregiver status, or any other status protected by applicable law.

Sales Development Representative2026-08-29T10:32:21-05:00

Sales Development Representative

  • Location: Remote
  • Department: Sales
  • Employment Type: Full-time

What’s in it for you?

Paciva needs an SDR who understands that outbound should not be the problem we are trying to solve. We are building software that helps people deal with automated outreach, graymail, spam, and inbox noise. That means our own outreach has to be thoughtful, relevant, and useful. No lazy spray-and-pray sequences. No fake personalization. No bumping messages to the top of someone’s inbox unless we want to be the villain in our own story. As a Sales Development Representative, you will identify and start conversations with people and teams who are likely to feel the pain Paciva solves.

About the team and the opportunity

Paciva helps high-inbound professionals control email and LinkedIn noise. Our target audiences include founders, recruiters, agency leaders, operators, executives, sales leaders, and managers who spend too much time triaging messages. You will work with sales, marketing, growth, and leadership to test segments, refine messaging, research accounts, qualify interest, and book conversations.

A day in the life

You may begin by building a list of recruiting leaders who receive heavy inbound LinkedIn volume. Then you may research accounts, write relevant outreach, respond to interested prospects, and book discovery calls. Later, you may join a sales call to hear how prospects describe the problem, then use that learning to improve your messaging.

What you will work on

  • Research target accounts and high-fit personas
  • Write thoughtful outbound messages across approved channels
  • Test messaging around inbox noise, graymail, LinkedIn automation, missed opportunities, time savings, and signal recovery
  • Qualify interest and book conversations for sales
  • Maintain clean CRM records and follow-up activity
  • Share feedback with sales and marketing about what prospects say, ignore, question, and care about
  • Use AI tools to support account research, message drafting, and call prep while keeping outreach human

What we need from you

  • 1+ years of SDR, BDR, sales, business development, customer-facing, recruiting, or marketing experience. Strong entry-level candidates with excellent writing and research skills will also be considered
  • Clear, natural writing
  • Organized and comfortable managing many conversations at once
  • Resilient, curious, and willing to learn from rejection
  • Care for relevance and quality, not just volume
  • Experience with SaaS, startups, AI products, sales tech, recruiting, or productivity software is a plus

Working at Paciva

About Paciva

Paciva is an early stage company with people in Miami, Florida and Austin, Texas. The team works fully remote. Pax is an executive assistant for individuals and a chief of staff to organizations. It connects to the services you already use and does real work end to end, rather than reporting back on what needs doing.

The company is founder led and privately held. Every role we post is a first hire for its domain, which means you set the standard rather than inherit one, and you work with the founders directly rather than through layers.

Compensation and benefits

Compensation is set by role scope, experience, skills, location, market data, and internal equity. Every role carries meaningful equity, because the person who builds a domain from nothing should own part of what they build. For sales roles, compensation combines base salary with variable incentive pay, and the target is stated as on target earnings.

We cover pay and benefits in full in the first conversation, before you spend time on a process. Ask early and we will answer.

Remote work and travel

Every role here is remote. Paciva has people in Miami and Austin, and the team works across time zones. That puts weight on clear written communication, ownership, practical collaboration, and dependable follow through. Most roles include occasional travel for team meetings, customer sessions, company events, or off sites.

How we hire

We read every application. If your experience does not match the list above but you have done work that shows you can do this job, put that at the top.

The process is short and the founders run it. You will spend time on a real problem from the role rather than a hypothetical, and you will meet the people you would work with every day, because there are not many of us. We tell you where you stand at each step and we do not leave anyone waiting.

You are welcome to use AI tools when you apply. We build them. What we want to see is your judgment, so tell us where you used a tool and what you changed about its output.

Accommodations and applicant privacy

If you need a reasonable accommodation to take part in any stage of this process, tell us. You do not need to share medical detail. We will work out what lets you participate fully.

For how we handle the information you send us when you apply, see our applicant privacy notice at https://trust.paciva.ai/ 

Recruiting scam notice

Paciva recruiters only contact candidates from paciva.ai email addresses. We will never ask for money, fees, or banking information at any point before your first day. If a message looks off, do not click anything in it. Come back to paciva.ai and check the open roles here.

Equal opportunity

Paciva is an equal opportunity employer. We make employment decisions based on qualifications, merit, business needs, and role fit. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, genetic information, marital status, pregnancy, caregiver status, or any other status protected by applicable law.

Don’t see your role here?

If you are excellent at something we will eventually need, write to us. The fastest way to get our attention is a short note that explains what you have built, what you are looking for next, and why Paciva. Tell us what you would do in your first ninety days. We read everything.

Paciva AI LLC. Miami, Florida

Apply for an open position

Interested in building your career at Paciva? Please submit the application below. All fields are required for submission.

Frequently Asked Questions

What would I be building?2026-07-06T14:38:16-05:00

The executive assistant that has never existed, with a team that ships.

What kind of team is it?2026-07-06T14:38:54-05:00

Small, fast, and built around AI in how we work, not just what we sell. The bar is shipped product, not decks.

What roles are open?2026-07-06T14:41:31-05:00

The current openings are listed on this page, each with what the work actually is.

How do I apply?2026-07-06T14:41:58-05:00

Through the listing here. Show us something you shipped, and skip the cover-letter theater.

What is Pax?2026-07-06T14:42:25-05:00

Pax is an AI executive assistant for individuals and a chief of staff to organizations. It reads what comes in, drafts and sends in your voice, runs your calendar, and remembers the context of your work and your life, taking real actions across the tools you already use.

What can Pax do?2026-07-06T14:42:47-05:00

Pax screens inbound messages, writes and sends in your voice, runs your calendar, executes multi-step flows, and remembers your context, across Gmail, LinkedIn, Slack, and Google Calendar.

How is Pax different from ChatGPT or an AI email tool?2026-07-06T14:43:12-05:00

A chatbot answers when prompted. Pax runs a continuous loop on its own, takes real actions across your tools, proves each step, and remembers how you work, which is what makes it an assistant rather than a feature.

How much does Pax cost and how do I start?2026-07-06T14:43:41-05:00

Every plan includes Pax, with a seven day free trial you can cancel anytime. Connect your tools through secure sign-in and Pax starts on careers within minutes.