Account Executive, Small and Mid-Market

  • Location: Remote
  • Department: Sales
  • Employment Type: Full-time

What’s in it for you?

You would sell a product that does the work rather than one that promises to. Pax is an executive assistant for individuals and a chief of staff to organizations, and customers see value in the first week. That changes every conversation you have.

You are also early. The playbook is not written. If you want to be handed a script, this is the wrong job. If you want to write the script, it is the right one.

About the team and the opportunity

Buyers in this segment are past being impressed by a demo. Your job is not to assert a productivity multiple. It is to run a trial on the buyer’s own work and let the result make the argument.

The cost of the problem is easy to state and hard to argue with. Graymail alone costs a company $12,796 per employee per year, drawn from 1.5 hours a day, 235 working days, and the BLS average wage of $36.30 an hour. That is one line item inside a much larger set of work Pax takes on.

What the role covers

You run the full cycle for small and mid sized companies, from first contact through close. You structure trials around a customer’s own work rather than a demo account, and you build the repeatable motion as you go. You feed objections and lost deals back to the product team with specifics. You keep the forecast honest, which matters more here than optimism.

What you will work on

  • Own the full cycle from first contact through close for small and mid sized companies
  • Run trials that prove value with the customer’s own work, not a canned demo
  • Build the repeatable motion, including the pitch, the trial plan, and the close
  • Feed objections and lost deals back into product with specifics
  • Partner with growth marketing on which pipeline sources actually convert
  • Work the expansion path from one team to the whole company
  • Keep the pipeline honest, since forecast accuracy matters more than optimism

What we need from you

  • 3+ years closing software deals, ideally to operations, marketing, or sales leaders
  • Track record hitting quota in a company without an established playbook
  • Ability to run a technical trial without an engineer in the room
  • Curiosity about the buyer’s actual workflow, not just their budget
  • Comfort with a product that changes weekly
  • Directness, since you will be asked regularly what is not working

Working at Paciva

About Paciva

Paciva is an early stage company with people in Miami, Florida and Austin, Texas. The team works fully remote. Pax is an executive assistant for individuals and a chief of staff to organizations. It connects to the services you already use and does real work end to end, rather than reporting back on what needs doing.

The company is founder led and privately held. Every role we post is a first hire for its domain, which means you set the standard rather than inherit one, and you work with the founders directly rather than through layers.

Compensation and benefits

Compensation is set by role scope, experience, skills, location, market data, and internal equity. Every role carries meaningful equity, because the person who builds a domain from nothing should own part of what they build. For sales roles, compensation combines base salary with variable incentive pay, and the target is stated as on target earnings.

We cover pay and benefits in full in the first conversation, before you spend time on a process. Ask early and we will answer.

Remote work and travel

Every role here is remote. Paciva has people in Miami and Austin, and the team works across time zones. That puts weight on clear written communication, ownership, practical collaboration, and dependable follow through. Most roles include occasional travel for team meetings, customer sessions, company events, or off sites.

How we hire

We read every application. If your experience does not match the list above but you have done work that shows you can do this job, put that at the top.

The process is short and the founders run it. You will spend time on a real problem from the role rather than a hypothetical, and you will meet the people you would work with every day, because there are not many of us. We tell you where you stand at each step and we do not leave anyone waiting.

You are welcome to use AI tools when you apply. We build them. What we want to see is your judgment, so tell us where you used a tool and what you changed about its output.

Accommodations and applicant privacy

If you need a reasonable accommodation to take part in any stage of this process, tell us. You do not need to share medical detail. We will work out what lets you participate fully.

For how we handle the information you send us when you apply, see our applicant privacy notice at https://trust.paciva.ai/ 

Recruiting scam notice

Paciva recruiters only contact candidates from paciva.ai email addresses. We will never ask for money, fees, or banking information at any point before your first day. If a message looks off, do not click anything in it. Come back to paciva.ai and check the open roles here.

Equal opportunity

Paciva is an equal opportunity employer. We make employment decisions based on qualifications, merit, business needs, and role fit. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, genetic information, marital status, pregnancy, caregiver status, or any other status protected by applicable law.