Head of Product

  • Location: Remote
  • Department: Product
  • Employment Type: Full-time

What’s in it for you?

Paciva needs a head of product who can take a real technical foundation and turn it into a product people trust on day one. The product already classifies inbound messages, applies rules, executes safe actions, and explains itself. The challenge now is shaping what we build next, who we build it for, and how we prove it is working. As Head of Product, you will own product strategy, roadmap, and execution. You will work directly with the founders and lead the product, design, and AI training functions. This is a hands-on leadership role at an early-stage company. You will not inherit a product organization. You will build one.

About the team and the opportunity

Paciva runs three core layers. Sentinel reads inbound messages and produces intent, priority, and risk scores with clear reasons. Gatekeeper applies rules and executes safe, reversible actions. Vanguard handles autonomous engagement on messages worth pursuing. Your job is to turn that architecture into a product story that customers feel and trust within minutes of connecting their first channel. You will define the metrics that prove value. You will decide where we go deep on automation and where we leave humans in the loop. You will help us land design partners, expand to teams, and earn trust in a category where AI products often promise too much and explain too little.

A day in the life

One day, you may sit in on a design partner call where a recruiter shows you eight hundred LinkedIn DMs they wish never existed. The next day you may work with engineering on the rules engine, then with marketing on positioning for the founding cohort. Some days will be strategy. Most days will be execution. You will move between vision and details without losing track of either.

What you will work on

  • Own the product roadmap, prioritization, and release cadence for Sentinel, Gatekeeper, Vanguard, and the platform layer
  • Hire, coach, and lead a small team of product managers, designers, AI trainers, and product operations
  • Run customer discovery with founders, recruiters, agency leaders, executives, and revenue teams
  • Translate research and partner feedback into clear specs, decisions, and tradeoffs
  • Define product success metrics, including activation, time saved, signal recovered, correction rates, and retention
  • Partner with engineering leadership to balance scope, quality, and speed
  • Work with marketing, sales, and growth on launches, packaging, and customer evidence

What we need from you

  • 6+ years of product experience with at least 3 years leading product teams in B2B SaaS
  • Track record of shipping products that solve real workflow pain at small and mid-market scale
  • Comfort with AI-assisted product surfaces, including confidence, explainability, false positives, and trust
  • Strong written communication and product judgment under uncertainty
  • Experience hiring and developing product managers and designers
  • Bias toward shipping, learning, and revising rather than planning in isolation
  • Background in productivity software, communication platforms, sales technology, security, or workflow automation is a plus

Remote work, compensation, and benefits

This is a remote role. Paciva is based in Miami, Florida, and the team works across time zones. We value clear written communication, ownership, practical collaboration, and dependable follow-through. Compensation is based on experience, skills, location, market data, role scope, and internal equity. For sales roles, compensation may include base salary and variable incentive compensation. Final details will be shared during the hiring process. Most roles include occasional travel for team meetings, customer sessions, company events, or off-sites.

Equal opportunity statement

Paciva is an equal opportunity employer. We make employment decisions based on qualifications, merit, business needs, and role fit. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, genetic information, marital status, pregnancy, caregiver status, or any other status protected by applicable law. If you need a reasonable accommodation during the application or interview process, please let us know. We will work with you to support your participation.